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"My girlfriend is an expert at ruining computers, and I used to have to repair her computer all the time. Since you looked at it around 3 years ago, we haven't needed you since!"
Marc provides a rare and invaluable service to anyone who is intimidated by technology, particularly those of us who own businesses and work from home. As a solo entrepreneur who relies heavily on technology to run and grow my business, I had always felt like I didn’t know what I didn’t know. That left me easy prey to random, shoot in the dark tech-support. I received fragmented services that never really addressed the whole of my needs... until I hired Marc. He troubleshot my technology and my business needs in a comprehensive way which has empowered me to up level my online efficiency and my virtual presence, both crucial to my bottom line. Marc is genuine, brilliant, caring, generous and attentive to every detail! He is a huge cut above in every way (and I have worked with multiple tech experts). You will serve yourself and your business extremely well by hiring Marc or one of his associates.
I would like to let you know how pleased I was with your presentation to the Rochester Genealogical Society last week... You are a very engaging speaker who clearly knows what he is talking about. My brain was dusted off by your presentation. You took complex knowledge and made it make so much sense. The attendees were all likewise moved by your words... Claire P. -Rochester Genealogical Society
Marc is beyond knowledgeable in fixing all computer issues. I have been the victim of multiple Microsoft Update attacks and have had issues with computer start-up and audio playback...just to name a few. Within minutes, Marc has always been able to fix it and put my mind at ease! It's very rare that you find a computer person who actually knows what they are doing and you can actually trust!! Thank you, thank you, thank you!!! Gianna G. - Southington, CT
“Everything you said is right on the money and I have come to dislike Microsoft and I am hooked on Mint, the set up that you put on my desktop. It's wonderful! I can't say enough about it. I don't know why the rest of the world doesn't do it this way?" Mary Ann E., Penfield, NY
Teknosophy has been our IT vendor of choice for 1 year. They have consistently provided excellent service to our company through prompt and courteous service. Marc-Anthony Arena is always responsive to our needs and eager to manage our projects. Marc-Anthony is a proven problem solver, having brought resolution to a number of complicated issues we have experienced. Teknosophy has provided us with extremely professional service. On several occasions, Teknosophy has been there during weekend hours to solve our problems. For this we are extremely thankful. We have strong confidence in the ability of Teknosophy staff to handle our hardware needs. We highly recommend Teknosophy to anyone who may require their services. Sincerely, John M, Pittsford When I think, say, or hear the word integrity I think Marc-Anthony Arena. I've worked with Marc both personally and professionally and I have yet to find anyone with better work ethic. Technology is a big part of both our lives but Marc really thrives on it. Marc's integrity and honesty is extremely uncommon in today's technology market place. Marc will give you an honest assessment rather than trying to have you buy a new product. In short there is no one's opinion I would trust more when it comes to my computer than Marc Arena. He has always been a very straightforward, kind, very amusing friend. In regards to business, Marc's knowledge of what we as the consumer really want our computers to do is undisputedly exceptional. Imagine being able to tell your computer what you wanted it to do and it did it. Well, Marc found a way to do just that. In addition, when he says I will make your computer run faster than it did brand new, he's dead on. He took my old Toshiba (Read Marc's blog post about "which laptop should I buy" and you will realize where my first issue started.) and basically reprogramed it to be used exactly how I wanted it to. I HIGHLY recommend Marc not just for making your computer run faster but to increase the security of your personal information. Marc will be the only person working on my computers from here on out. Being a former business owner, I know the importance of quality service and excellent customer service. I have had the wonderful experience of being served by Marc-Anthony Arena on several occasions. For us, using computers can be somewhat frustrating at times, but having an expert like Marc assisting in the process is extremely valuable. He is extremely knowledgeable and knows firsthand how to communicate with customers. In a crisis, he is a good man to have on the team.
"How would people know how to do all this stuff without you?"
Donna G. - Fairport, NY
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